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  1. Lutheran Service Builder
  2. Frequently Asked Questions

Frequently Asked Questions

Questions our support technicians get asked the most and other important information.

Content

  • Sunsetting LSBHymnLicense.net for reporting hymn usage [FAQ]
  • Why am I getting a message to "indicate resource usage" when copying or exporting? [FAQ]
  • Why is there a field for in-person usage in my service plan? [FAQ]
  • How do I switch between the One and Three Year Lectionaries? [FAQ]
  • What if I submit the wrong number of times a Service Plan is used for In-Person Worship? [FAQ]
  • What if I only want to use a single hymn or element? [FAQ]
See all 10 articles

Navigation FAQ's

  • How do I subscribe to the "Let Us Pray" subscription?
  • How do I edit or create a Bulletin Format?

Account FAQ's

  • LSB2 Support Ending [FAQ]
  • What does my License cover? [FAQ]
  • How does an Account Owner change the Email Address on their Account?
  • How do I reset my password?
  • How do I invite other users? [FAQ]

Terms

  • What is an Element?

Troubleshooting

  • Issue with DuckDuckGo browser extension
  • Where can I determine the paper size and font for my bulletins? [FAQ]
  • Is there a way I can listen to hymns and other melodies within the software? [FAQ]
  • I can no longer paste hymns into my Word document. Why is that? [FAQ]
  • Why does my Bookfold Bulletin print incorrectly in Word 2007?
  • What do I do if fonts are missing?

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